Recent storms offer a reminder of how quickly community needs can change. In April 2026, Super Typhoon Sinlaku damaged the Joeten-Kiyu Public Library, prompting a temporary closure as the library began recovery.

Quality Metrics’ evaluation looks at an earlier period of upheaval and how the library supported its community during the 2018–2022 LSTA funding period. During that period, the Northern Mariana Islands experienced both Super Typhoon Yutu and the COVID-19 pandemic. Yutu caused extensive damage throughout the islands, including damage to library facilities, resources, and a bookmobile. In the aftermath, the Joeten-Kiyu Public Library became the first FEMA relief center to open on Saipan, helping connect residents with critical assistance during recovery.

When the pandemic created an entirely different kind of crisis, the library once again adapted. Staff moved literacy programs and storytimes online, expanded access to digital resources, and helped residents complete unemployment applications. Library computers, printers, internet access, and trained staff supported community members who were searching for jobs, preparing résumés, accessing government services, and navigating unfamiliar technology.

The library also continued its long-term work of supporting literacy, cultural learning, workforce development, and digital access. Programs included family literacy initiatives, English and Chamorro language storytimes, computer training, cultural workshops, e-books, and improved technology across library branches.

Quality Metrics’ evaluation found that the library achieved all three primary goals of its LSTA Five-Year Plan 2018-2022: promoting literacy, strengthening 21st-century skills, and improving technology infrastructure.

This evaluation shows how libraries can respond when the needs of their communities change. With the right resources, partnerships, and commitment, they can continue providing reliable services and practical support during both everyday life and difficult times.